You are here => Home > Shipping Information
Customer Service
Products -------------------- Back Cushions Custom Sizes Mattresses Pads Pillows Product Index Rolls Seat Cushions
About us Catalog Contact Us Customer Service E-Mail Guarantee Ordering Info. Products - Back Cushions - Custom Products - Mattress Pads - Mattresses - Neck Rolls - Pillows - Seat Cushions Returns Secure Shopping Shipping Info. Tech. Support Testimonials Warranty
Shipping Policy - We attempt to ship your order within 24hrs of being placed unless the product is on back order or special order status. Orders placed on weekends or holidays are shipping the following business day. Standard U.S. orders are billed a fixed shipping charge of $6.95 per order and will be shipped UPS/FEDEX Ground or USPS Priority Mail (based on size and weight). Larger items such as mattresses and mattress topper pads are charged a higher shipping charge that is based on size and destination. 1-2 Business Day Express is available on most smaller items (pillows/cushions), simply specify the shipping method you prefer in the special instructions section during check-out. We will confirm your order via e-mail with the correct shipping rates. You can also call our office at (888) 293-0728 for ordering and availability.
International Customers: We do ship our products internationally. Pricing depends on weight and destination. Please e-mail us a list of the products you are interested in and your address for shipment options and pricing.
When ordering one of our Memory Foam Mattresses you have the option of having it shipped as one complete piece via a freight company or shipped separately (3" pad and two 5" Base pieces) via UPS/FEDEX GROUND. UPS will not ship a mattress as one complete piece due to its size. Once you receive a mattress via UPS/FEDEX it can be put together in the zippered cover to make one piece.